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Frequently asked questions

I'm having trouble logging in, who do I reach out to?

If you're having issues with your login, you can reach out to us at support@incentiv.co. Alternatively, you can find more info in our product documentation page here.

How can I submit a privacy request?

You can submit a Data Subject Access Request here.

My data looks off, how can I correct it?

Our Customer Success team can help resolve any issues with data irregularities. Please reach out to support@incentiv.co or contact your Incentiv account manager

I have a question about an invoice, who do I reach out to?

For issues regarding your invoice, you can reach out to us at billing@incentiv.co